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Frequently Asked Questions
Q. What will happen to any leftovers from my event?
A. If you provide containers, we are happy to put the leftovers in them. This mainly
happens in a buffet situation. When you have a set menu or finger food function,
there generally isn’t any leftovers.
Q. What are the costs associated with catering for children?
A. Children 4 – 12 years are 50% less. Children under 4 are complimentary.
Otherwise we can provide a special menu for children – which are generally
$12.00 for 3 courses.
Q. How far in advance should I book an event?
A. The earlier the better – especially with weddings as their preferred day is a
Saturday.
– ie: Easter Saturday, which book out a year in advance. But we have a large
team of chefs and waiting staff – so we can generally accommodate last
minute events.
Q. What size functions can you cater for?
A. The minimum for deliveries is 20 guests. Onsite has a minimum of generally 50
guests – but we are flexible with this number. As for a maximum – this depends
on your venue. The largest function we have catered for so far has been 600.
Q. Do you cater for special dietary requirements?
A. Absolutely, when confirming your numbers we confirm all dietary requirements.
Then we adapt your chosen menu to that particular guest and prepare their
special meal.
Q. What is your deposit and payment policy?
A. For Weddings - a booking confirmation fee of $200 is required. A further 20% is
due on confirmation of your numbers and the balance is required on the week
leading up to your function. All Other functions – no deposit is necessary, but
payment on the night of your function is required, unless a 7 day account has
been arranged.
Q. Do your staff wear a uniform?
A. Yes – our chef’s wear a full uniform and our wait staff dress all in black.
Q. When do you need final numbers?
A. 7 days prior to your event, numbers will be required so we can organize the
necessary stock and staff. This will be the number we invoice you for.
Unfortunately, after confirmation is made, the number cannot be reduced.
Q. Do we arrange the hire equipment?
A. We are happy to organize the booking and delivery of your hire equipment. This
includes crockery, cutlery, glassware and linen.
Q. What does our price per head include? After the function, do we clean
up?
A. When employing our onsite services – our price includes chefs and staff for food
service. It is inclusive of staff for full table service. We will do all the dishes and
restack this equipment where required. We also clean the kitchen, including
sweeping and mopping. Our price does not include the putting up or taking down
of decorations – unless otherwise arranged. It does not include packing down or
cleaning of your chosen function centre. Nor do we undertake the cleaning of
toilet areas.
Q. Who sets up the tables?
A. Our price is not inclusive of the setting of your tables. We are more than happy to
quote on providing this service or recommend you to a wedding stylist.
Q. Do you have beverage packages?
A. BYO – Save money with this most popular option. As we are not licensed should
you require bar staff to serve your alcohol, we arrange this on your behalf. We are
more than happy to help should you require assistance with alcohol consumption
rates.
LICENSED BAR FACILITIES - Have you chosen a venue without bar facilities?
Should you require us to provide you with bar facilities we can arrange an
occasional liquor license and staff for service.
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